Privacy Policy

1. Who is responsible for your data

The controller of the personal data collected on this website is Bruno Miguel Soline Martinho Fonseca, NIF 242862446, trading as Easy Host Algarve. Contact: easyhostalgarve@gmail.com · +351 917 247 797. Full details are on the Legal information page.

2. What data we collect

When you send us a request (website forms, email, phone or WhatsApp): name, email, phone (optional), area, type of home, number of bedrooms, whether it has a pool and a holiday rental (AL) licence, any message you choose to write and the page of the website you sent the request from.

When you browse the website, only with your consent: pages visited, buttons clicked, device type, where your visit came from (for example an ad or a search) and cookie identifiers. Find out more in our Cookie Policy.

If you become a client: the data needed for the management contract and invoicing, including your tax number and details of the property.

3. Why we use the data and on what legal basis

• To reply to your request for an assessment or contact and to prepare a proposal. Legal basis: steps taken at your request before entering into a contract (Article 6(1)(b) GDPR).

• To organise the requests we receive. Requests are automatically sorted by priority (for example by area and type of home), so that we answer those within our service area first. Each request is always reviewed, and the decision to go ahead always made, by a person. Legal basis: our legitimate interest in handling requests efficiently.

• To measure how the website is used and improve its content (Google Analytics). Legal basis: your consent.

• To measure requests coming from ads and show Easy Host Algarve ads on Facebook and Instagram (Meta Pixel). Legal basis: your consent.

• To meet legal obligations, for example tax obligations, if you become a client. Legal basis: legal obligation.

You can withdraw your consent at any time in Cookie settings, without affecting processing already carried out. We do not sell or pass on your data to third parties for their own purposes.

4. Who has access to the data

We use service providers who process data on our behalf:

• Netlify: website hosting and a backup copy of requests sent through the forms.
• Google: email (Gmail), the sheet where we log requests (Google Sheets) and, with your consent, Google Analytics.
• Meta: WhatsApp, if you contact us there, and, with your consent, Meta Pixel (Facebook and Instagram).

These providers are based in, or store data outside, the European Union, namely in the United States. Such transfers take place under the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.

5. How long we keep the data

• Requests that do not lead to a contract: up to 12 months after the last contact, after which they are deleted.
• Clients: for the duration of the contract and then for the periods required by law, for example 10 years for tax documents.
• Browsing data in Google Analytics: 14 months.
• Cookies: for the periods set out in the Cookie Policy.

6. Your rights

You can ask for access to your data, its rectification or erasure, restriction of processing and data portability, and you can object to processing based on legitimate interest. Just write to easyhostalgarve@gmail.com. We reply within one month at the latest.

You also have the right to lodge a complaint with the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.

7. Security

The website uses an encrypted connection (HTTPS) and access to requests is restricted to the people who handle them.

8. Changes to this policy

We may update this policy. The version in force is always on this page, with the date of the last update. This page is a translation; if there is any discrepancy, the Portuguese version prevails.