
Frequently asked questions
Everything owners ask us about costs, the AL licence and day-to-day management.
Management and costs
How much does management cost?
We work on commission on net booking revenue: 15% with Easy Essential, 20% with Easy Plus and 25% with Easy Premium, plus VAT. In the free assessment we tell you which one makes most sense for your home.
How do I receive the money from bookings?
The platforms pay straight into your account. It never goes through us. Our commission is charged afterwards, every month. With Easy Essential you get access to a shared Excel sheet with bookings and income. From Easy Plus upwards, we also send a monthly report with a full breakdown before that charge.
Is cleaning included in the commission?
No. Cleaning is invoiced separately, outside the commission, in every package. With Easy Plus and Easy Premium we organise it with a trusted team and check the home between stays. With Easy Essential, cleaning is up to you. Coordination of maintenance, the pool and the garden is included in Easy Premium.
Is there a minimum contract term?
Yes. We normally work with a minimum term of 1 year, the time needed to fine-tune pricing, the listing and reviews across every season. The exact terms are set out in the proposal for your home.
How do I follow the results?
With Easy Essential you follow bookings and income in a shared Excel sheet. From Easy Plus upwards you also receive a monthly report with bookings, revenue and occupancy. With any package, you can talk to us directly whenever you need.
How it works
Can I still use the home myself?
Yes. Let us know the dates you want to keep for yourself in advance and we will block the calendar.
I live outside Portugal. Does it still work?
Yes. Many of our owners live abroad. On the ground we handle everything: guests, cleaning, maintenance and the unexpected. You can reach us on WhatsApp or by email whenever you like and follow the results from a distance, without having to travel here.
How do we get started?
Request a free assessment. We get to know the home, estimate its potential and suggest the right package. No obligation.
Which areas do you cover?
We work in the Eastern Algarve (Sotavento): Tavira, Olhão, Vila Real de Santo António (including Monte Gordo and Cacela) and Castro Marim (including Altura and Manta Rota). If your home is elsewhere in the Algarve, get in touch anyway: we look at every case.
Where do you list the home and how do you set prices?
On Airbnb and Booking.com, with listings, messages and reviews managed by us. From Easy Plus upwards we include a professional photo shoot and dynamic pricing, adjusted to demand, the season and local events.
Licence and legal
I don't have a holiday rental (AL) licence yet. Can you help?
Yes. We help with the Alojamento Local registration process (RNAL) and with everything the home needs to be ready for guests.
What does the home need to be legal and pass the inspection?
For homes with up to 10 guests: an accessible fire extinguisher and fire blanket, a first-aid kit, the 112 emergency number on display and the Complaints Book (Livro de Reclamações). The town council may inspect the home up to 60 days after registration (90 in containment areas), so we get everything ready from day one.
Is insurance mandatory?
Yes, a multi-risk policy with public liability cover for damage to guests and third parties. We review your policy and tell you whether it needs any changes.
I live in an apartment building. Can the condominium block a holiday rental?
Not automatically. The condominium can only request it through a reasoned resolution backed by more than half of the building's ownership shares, on the grounds of repeated disturbance, and the final decision rests with the town council.
What are my tax obligations and which do you handle?
Income is usually taxed under category B of Portuguese personal income tax (IRS), in the simplified regime; please confirm with your accountant. Non-residents have specific rules, so this is worth checking too. From Easy Plus upwards, we handle guest registration with the authorities and the municipal tourist tax.
Didn't find your answer?
Write to us or give us a call. We answer every question about your home.
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